SHIPPING TIMES

  

USA: 6-15 business days

Canada: 7-18 business days

Most of Europe: 6-16 business days

United Kingdom: 6-15 business days

Australia & New Zeland: 10-25 business days 

Rest of the world: Calculated at checkout

We cover all tax and duty costs on all orders.


*Certain European countries delivery time is calculated at the checkout.

*USA orders could take up to 21 business days depending on demand.

*Canada orders could take up to 22 business days depending on demand.

*UK orders could take up to 19 business days depending on demand.

*Most of Europe orders could take up to 20 business days depending on demand.

 

Due to the current world situation (COVID-19), there will be delivery delays. Please take this into consideration. Thank you for your continued support of our brand.  

ORDER PROCESSING: Please allow 1-2 business days for order processing (processing, handling and quality check), it could take up to 4 business days depending on demand.

 

WHERE IS MY ORDER?

If you want to know where your order/package is, or if you are having difficulties tracking your order, please visit our order tracking page here for more information.

ORDER TRACKING

To track your order, or if you are having difficulties tracking your order, please visit our order tracking page here for more information.

RETURNS 

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or simply exchange the product for another one. You can return any product for up to 30 days from the date you received it. We do not cover returns shipping costs.

If you want to return or exchange the product you purchased, please send us an email at support@aquatropicswim.com. Be sure to include your order number, a picture of the item along with your query. 

FREE SIZE REPLACEMENTS

If the swimsuit(s) you purchased doesn't/don't fit properly or exactly to your liking, we offer free size replacements. To get a free size replacement, send us an email to support@aquatropicswim.com (include your order number) and clearly state the correct size you need. We will send the item(s) right away entirely for free.

 

In the event the item you purchased arrives damaged or is the incorrect product, send photos of the product you received to support@aquatropicswim.com.

In case you have any questions, please do not hesitate to get in touch with our customer service team at support@aquatropicswim.com You can also reach out to us on social media via Instagram or FacebookIf you are inquiring about your order, please send us an email. Our email customer support team is trained to deal with order inquires.

For more information, please refer to our Refund Policy.

 

PACKAGE DELIVERY

For logistical reasons, items in the same purchase will sometimes be sent in separate packages and could arrive on different dates, even if you've specified combined shipping.

Please keep this in mind when receiving deliveries.