Shipping Times
Important: Orders placed between January 27 and February 7 will ship from Feb 8 onwards due to logistics (this doesn't include the shipping time). Please take this into consideration.
USA: 6-14 business days
Australia & New Zealand: 6-15 business days
Canada: 7-18 business days
Most of Europe: 6-16 business days
UK: 6-12 business days
Rest of the world: Calculated at checkout
We cover all tax and duty costs on all orders.
*Certain European countries delivery time is calculated at the checkout.
*USA orders could take up to 21 business days depending on demand.
*Canada orders could take up to 22 business days depending on demand.
*Most of Europe orders could take up to 20 business days depending on demand.
Due to the current world situation (COVID-19), there might be delivery delays. Please take this into consideration. Thank you for your continued support of our brand.
ORDER PROCESSING: Please allow 1-2 business days for order processing (processing, handling and quality check), it could take up to 4 business days depending on demand.
WHERE IS MY ORDER?
If you want to know where your order/package is, or if you are having difficulties tracking your order, please visit our order tracking page here for more information.
ORDER TRACKING
To track your order, or if you are having difficulties tracking your order, please visit our order tracking page here for more information.
PACKAGE DELIVERY
For logistical reasons, items in the same purchase will sometimes be sent in separate packages and could arrive on different dates, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.
In case you have any questions, please do not hesitate to get in touch with our customer service team at support@aquatropicswim.com. If you are inquiring about your order, please send us an email. Our email customer support team is trained to deal with order inquires.
You can also visit our FAQs page here; chances are that your question will be answered immediately.