Copy of Shipping and Returns

SHIPPING TIME BY COUNTRY

USA: 5-14 business days

Canada: 8-15 business days

Australia: 6-14 business days

United Kingdom: 11-18 business days 

Most of Europe and other countries: 7-16 business days. Includes the following countries: Austria, Denmark, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Singapore, South Korea, Spain, Sweden, Switzerland, Turkey, Ukraine.

*USA, Canada and UK orders could take up to 19 business days depending on demand.

*Australia, most of Europe and other countries orders could take up to 25 business days depending on demand.

Rest of the world: 18-36 business days.

RETURNS 

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or simply exchange the product for another one. You can return any product for up to 30 days from the date you received it.

If the item you purchased does not fit, send us an email here (include your order number) and clearly state the correct size you need.

If the item you purchased is damaged or is the wrong product, send us pictures of the damaged or wrong product.

If you want to return or exchange the product you purchased send us an email to support@aquatropicswim.com. Include order number and the question you want to solve together with a picture of the item.

In case you have any questions, please do not hesitate to get in touch with our customer service team: support@aquatropicswim.com. You can also reach us on social media. Reach us on Instagram and Facebook.

For more information, please consult our refund policy.

PACKAGE DELIVERY

For logistical reasons, items in the same purchase will sometimes be sent in separate packages and could arrive on different dates, even if you've specified combined shipping.

Please keep this in mind when receiving deliveries.